Electrician Flemington NJ ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website at electricianflemingtonnj.com or contact us, how we use it, and the choices you have about your information.
If you have any questions about this Privacy Policy, call us at (908) 751-4227 or visit our shop at 160 Main St, Flemington, NJ 08822.
1. Information We Collect
We collect limited information through this website. Specifically:
Information you provide directly
When you call us at (908) 751-4227, we may record or write down information you choose to share, including your name, address, phone number, the electrical issue you're calling about, and any other details relevant to providing service.
Information collected automatically
When you visit our website, certain information is collected automatically by your browser and our hosting provider, including:
- Your IP address and approximate geographic location
- Your browser type and version
- Your device type (desktop, mobile, tablet) and operating system
- The pages you visit on our website and how long you spend on each page
- The website or search engine that referred you to us
- The date and time of your visit
This information is used in aggregate form to understand how visitors use our site and to improve the user experience. We do not attempt to identify individual visitors from this data.
2. How We Use Your Information
We use the information we collect to:
- Respond to your phone calls and service requests
- Schedule and dispatch electricians to your location
- Provide written quotes and complete the electrical work you've hired us for
- File permits and coordinate inspections with municipal offices on your behalf
- Communicate with you about your job, including scheduling and follow-up
- Send invoices and process payments
- Maintain records of work performed for warranty and reference purposes
- Improve our website, services, and customer experience
- Comply with legal obligations under New Jersey and federal law
3. When We Share Information
We do not sell, rent, or trade your personal information. We share information only when necessary to provide service or comply with the law. Specifically, we may share information with:
- Municipal offices and inspectors: When filing electrical permits or scheduling inspections required for your project, we share the property address and project scope with the relevant construction or zoning office (such as Flemington Borough, Raritan Township, Readington Township, Town of Clinton, or Clinton Township).
- JCP&L (Jersey Central Power & Light): When a project requires a meter pull or service coordination, we share the relevant address and project information with the utility.
- Subcontractors or partners: If a project requires specialized work outside our scope, we may share relevant project information with trusted subcontractors. They are required to protect your information.
- Service providers: Our website hosting, analytics, scheduling, and accounting providers may have limited access to information needed to perform their services for us.
- Legal requirements: We may disclose information if required by law, court order, subpoena, or to protect our legal rights, your safety, or the safety of others.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to understand how visitors interact with the site. A cookie is a small text file stored on your device that helps the site remember information about your visit.
Types of cookies we use
- Essential cookies: Required for the website to function properly, such as remembering your form entries during a session.
- Analytics cookies: Help us understand how visitors use the site, including which pages are most popular and how visitors navigate between them.
- Functionality cookies: Remember preferences and settings to improve your experience on return visits.
Managing cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is being set. Disabling cookies may affect how the website functions for you.
5. Third-Party Services
Our website uses or links to the following third-party services. Each has its own privacy policy, and we encourage you to review them:
- Google Analytics: We use Google Analytics to understand website traffic patterns. Google may collect information about your visits across websites that use its services. Learn more in the Google Privacy Policy.
- Google Maps: Maps embedded on our website are provided by Google Maps. Interacting with embedded maps may share information with Google.
- Web hosting: Our website is hosted on standard commercial web hosting infrastructure that automatically logs technical information about visitors.
We do not control how these third parties use information collected through their services. Their use of your information is governed by their own privacy policies, not ours.
6. Phone Calls and Communications
The primary way to contact us is by phone at (908) 751-4227. When you call:
- A team member or our answering service may take down the information you share, including your name, address, phone number, and the nature of your electrical issue or request.
- We may use your phone number to call or text you back about your service request, scheduling, follow-up, or related electrical work.
- We do not use your phone number for marketing calls or text messages without your consent.
- Some calls may be recorded for quality and training purposes, in accordance with New Jersey law.
7. Data Security
We take reasonable steps to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure web hosting with industry-standard encryption (HTTPS) for the website
- Limited access to customer information within our team, on a need-to-know basis
- Standard business practices for protecting paper and electronic records
- Use of reputable service providers who maintain their own security standards
No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
- Customer service records: Typically kept for at least 7 years for warranty, tax, and regulatory purposes
- Permit and inspection records: Retained according to municipal and state requirements
- Website analytics data: Retained according to Google Analytics default settings, typically up to 26 months
9. Your Rights and Choices
You have the following choices about your information:
- Browse without identifying yourself: You can visit our website without providing personal information. Only automatic technical information is collected during browsing.
- Choose not to contact us: You're not required to call or share information with us.
- Request access or correction: If you've shared information with us as a customer, you can request a copy of the information we have about you, or ask us to correct inaccurate information. Call us at (908) 751-4227 to make a request.
- Request deletion: You can request deletion of your information, subject to our legal and operational obligations to retain certain records.
- Opt out of analytics: You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us at (908) 751-4227 and we will take steps to remove the information.
11. California Residents
We primarily serve customers in New Jersey, but if you are a California resident, the California Consumer Privacy Act (CCPA) may provide you with additional rights regarding your personal information. These rights include:
- The right to know what personal information we collect, use, and disclose about you
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell personal information)
- The right not to be discriminated against for exercising these rights
To exercise these rights, contact us at (908) 751-4227 or visit our shop at 160 Main St, Flemington, NJ 08822.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we'll update the "Last Updated" date at the top of this page. Significant changes may also be highlighted on our homepage or communicated by other means.
Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests about this Privacy Policy or our information practices, contact us:
